Privacy Policy

Last Updated on Jan 4, 2014


We take your privacy seriously, and we want you to know how we collect, use, and share and protect your information.
  • What information we collect
  • How we use that information
  • How we may share that information
  • How we protect your information
  • Your choices regarding your personal information
HAVE QUESTIONS?
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Address: Plot No.54-B, Sector 18, Gurgaon, India-122015
This Policy applies to www.hoppingmonk.com("Hopping Monk") which may update or post additional information if more details are needed to explain our privacy practices.
This notice applies to all information collected from or submitted to the following "Hopping Monk"s web site, but to make this notice easier to read we will refer here only our "Web site" or "site", meaning www.hoppingmonk.com.


Our Commitment to Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we have made it available on our homepage and at other places where personally identifiable information may be requested. By accepting the Privacy Policy and the Terms and Conditions of Use ("User Agreement") during registration, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the User Agreement. This Privacy Policy is effective upon acceptance by the new users at the time of registration.
Our Web site may contain links to other Web sites operated by third parties. "Hopping Monk" is not responsible for the privacy practices or policies of such third party web sites.
By using the site and / or by providing your information, you consent to the collection and use of the information you disclose on the site by "Hopping Monk" in accordance with this Privacy Policy.


The Information We Collect
Our Web site is not set up to automatically collect personally identifiable information or non- personally identifiable information from each visitor to our Web site. It does recognize the home server of visitors, but not e-mail addresses. For example, we can tell which Internet Service Provider our visitors use, but not the names, addresses or other information about our visitors that would allow us to identify the particular visitors to our Web site. This information is used only for internal purposes by our technical support staff in a secure manner. Such information is released only under extraordinary cases such as government orders or may be to ascertain and affix responsibilities in cases of any web-based technological crimes committed to damage the site or others; should they arise.
In a few areas on our Web site, we may ask you to provide information that will enable us to verify whether you are entitled to access and use certain information, materials and services available from our Web site, to place an order, or to enable us to enhance your site visit, to assist you with customer service or technical support issues, or to follow up with you after your visit, or to otherwise support your customer relationship with "Hopping Monk". This information may include name, e-mail address and other personally- identifiable or non- identifiable information. It may at times be completely optional or sometimes mandatory for you to participate and furnish the requisite data. We may request information, including personally identifiable information, from you when you:
  • Sign up, submit trip request, request final quote, make payment, offer quote, and give reviews.
  • Traveller shall be required to share travel mates information (name, age, gender) only when final quote is requested by traveller. This information will be visible to the agent whom traveller selects to submit the final and detailed quotation.


How We Use Information
"Hopping Monk" only uses your personal information for specific purposes. The personal information you provide to us when using our Web site such as your name, postal or e-mail address or telephone number will be kept confidential and used to support your order and customer relationship with "Hopping Monk".
Contact information of the agent arewill be visible to traveller who finalizes the purchase of its trip. Until the customer books an agent, he would only be able to see his business information. Customer"s contact details, including E-mail Id and postal address, will not be visible to travel companies until trip plan is purchased by customer.
We or/and the authorised third party may use your personal information to process your order. It also may be used to notify you of your order status, special offers, promotions, updated information and new products and services from "Hopping Monk", or offers from third parties that we think may be of interest to you.
We view your messages and the content that you may post on our website to discuss trip plans and related subjects with the travel companies or traveller. We review this message to avoid misuse of our website that may harm our business and user security.
We ask all our third party, agents or contractors of "Hopping Monk", who are given access to your personal information, not to Not use it for any other purpose than to carry out services that they are performing for Hopping Monk.
We use the information for things like:
  • Fulfilling your request for trip plans or for to delivering services that you may have requested;
  • Sharing them Your personal information such as email address will be shared with the agent whose services you purchase (Travel agents certain business such information as described in contract shall be accessible only to registered traveller who is being served by the travel agent serving you and . Oother traveller will not be able to see that information);
  • We may identifying your IP address for purpose of user verification;
  • Travel agents certain business information as described in contract shall be accessible to registered traveller who is being served by the agent. Other traveller will not be able to see that information.
  • Sending you alerts and notifications regarding information you have sought, services you have purchased or may wish to purchase, pending information to carry out services and , updatinge you regarding dues and reviews etc.;
  • Verifying the information you have provided at the time of registration;
  • Ensuring the smooth functioning of services offered by our website;
  • Protecting your account from unauthorized access and verifying your authority to enter the site;
  • Contact information of the agent will be visible to traveller who finalizes the purchase of its trip. Until the customer books an agent, he would only be able to see his business information.
  • Customer contact details, including E-mail Id and postal address will not be visible to travel companies until trip plan is purchased by customer.
  • Establishing and managing your accounts with us;
  • Sending promotions and asking for participation in surveys, when you voluntarily agree to by ticking the appropriate checkbox. (When, at any time, you consider such service as unwarranted, you can unsubscribe from such services anytime by unchecking the boxes);
  • Conducting research and analysis of your online activity pattern in order to serve better;
  • Operating, evaluating and improving our website, it"s services and our business;
  • To promote our self;
WE DO NOT COLLECT
Credit Card number or information relating to other payment modes or funds associated equivalent account number; these being the part of payment process, raising and realizing such requests are under the control of the third parties (concerned banks and payment gateways) as under the terms of bank or payment operators such as Payseal etc.
Our own Website Terms and Conditions regarding your orders and usage of this site may be accessed by CLICKING HERE.


Why you can safely trust us with your information
Your information is safe with us because we provide you with the assurance that we will never sell, rent or leak your personal information to a third party, especially your email addresses and phone numbers, without your express permission, unless required by law. Never ever! We discourage spam in every manner.


Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. "Hopping Monk" takes reasonable steps to maintain appropriate physical, technical and administrative security to help prevent loss, misuse, unauthorized access, disclosure or modification of personal information. Though we exercise no control over the payment gateway made available to you, we are told they use encryption to safeguard your data during transport. While we take these reasonable efforts to safeguard your personal information, no system or transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.


Data Retention
We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.


Privacy Policy Updates
We may need to update our Privacy Policy as "Hopping Monk" as our customers grow and evolve. We may update this privacy policy from time to time only when needed. When we do so, we will post the new privacy policy on this page and change the date at the top of the policy. We encourage you to check the date of our privacy policy when you visit this site for any updates or changes. We will not notify you separately of any modified versions of the privacy policy that might materially affect the way we use or disclose your personal information.


How You Can Access or Correct Your Information
You can access your personally-identifiable information that "Hopping Monk" has collected about you via the Internet by logging into your member account. You can also have factual inaccuracies in such information(s) corrected/ updated by accessing your member account or contacting us. Please remember not to include financially sensitive information like your credit card details in your correspondence with us.
You can reach us via contact details provided at the top of the page.
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